What True Flexibility at Work Looks Like

Radically flexible work is about making work fit people, not the other way around. To achieve true flexibility on your team, you first need to recognize that it can’t be a temporary fix or a privilege reserved for a select few. Instead, you need to engrain the principles of flexibility into your team’s culture. This requires two types of alignment.

Aligning what people do with their strengths. When people do what they’re best at, they’re more creative and innovative. An analysis of multiple studies indicates that job satisfaction, engagement, well-being, and performance are all correlated to working with one’s strengths. As a leader, it’s your job to provide people with equal access to tools and opportunities that match their unique abilities.

Aligning how people work (including where and at what hours) with their needs. Data from around the world indicates that flexible work benefits work-life balance, productivity, and organizational outcomes—a true “win-win.” To achieve this “how” alignment, create a culture of psychological safety and open communication. This will allow you and your employees to work together in ways that complement team members’ diverse needs and preferences.

This tip is adapted from The Radical Promise of Truly Flexible Work,” by Ludmila N. Praslova